Need Help with your Donor Dashboard?

Having trouble accessing your donor dashboard, trying to change your payment method or other related issues?

Frequently Asked Questions

  • If you have issues with accessing your donor dashboard using your email, kindly log in to your account.
  • If you cannot remember your password, click here to reset your password
  • If you get this error: “Too many access email requests detected. Please wait 5 minutes before requesting a new donation history access link.” kindly login to check your screen or click here to reset your password

On this first page, you can view your subscriptions, cancel them, you can edit the donation amount, and update the credit/debit card.

  • From your Donor Dashboard, select Recurring Donations
  • Then select Manage Subscriptions, then you will be able to update your debit card.

Editing the subscription using the GiveWP Donor Dashboard

  • Requesting your annual receipt is very simple, click on the Annual Receipts tab to generate your receipt for each year.